FAQ About SkyWalk, Auckland

How can I find Skywalk HQ?

Basically look up, spot the big needle looking building and bound towards it! If you need a physical address for the lovely lady on the GPS then try the corner of Federal and Victoria Streets, Auckland.

Once you reach the Sky Tower, take the escalators DOWN to check in at our batcave aka 'Mission Control', located underground in the base of the Sky Tower.

Click here to see a Google Map, including driving directions to Sky City

How safe is SkyWalk?

Auckland’s SkyWalk has been independently approved by a certified engineer and very rigorous safety standards are upheld. SkyWalk is an Auckland adventure activity with a very low real risk but very high perceived risk.

Each ‘SkyWalker’ has two safety tethers from their harness, up to the overhead rail. One safely tether is a climbing rope designed as a failsafe. The other tether is a seatbelt-type retraction system that allows the tether to be adjusted to your individual height. This means that if you do step off the pergola, you simply swing back like a pendulum.

Could I drop something over the side accidently?

No chance! During your SkyWalk experience, you wear a coverall type suit that prevents objects from being released. We also check you for objects like coins etc during the gear-up process to ensure you don't carry any loose items. For this reason, you are unable to take your own camera during your SkyWalk.

What if the wind is strong?

SkyWalk, at the top of the Sky Tower, has very strict cut-off limits for wind. We also have a minimum weight restriction of 45kgs in winds over 45 km/h.

What is the minimum age?

10 years old. In fact, SkyWalk is actually an awesome educational tour and Auckland activity for special interest school groups! (Please note: written parental consent is required for all people aged 10-14 years.)

Are there any limitations or restrictions?

SkyWalk is designed to carry a maximum weight of 130kg.

The only physical requirement for SkyWalk is the ability to reliably walk around the pergola. SkyWalk, Auckland, has created a way for people with some physical limitations to participate in a SkyWalk by using a Hand Gliding harness, where you can simply harness in and 'glide' around. Not everyone is able to do this. Contact us here at Auckland’s SkyWalk and we will be able to asses if it is right for you. You can also check out our page on Disabled Access to SkyWalk, here. People with heart problems should consult their physician.

You don’t have to bring anything with you as we provide all equipment. But we do need you to wear shoes. Loose-fitting footwear is not acceptable as we don’t want to see your jandals flying over the city or hitting innocent pedestrians!

How safe is SkyWalk?

Auckland’s SkyWalk has been independently approved by a certified engineer and very rigorous safety standards are upheld. SkyWalk is an adventure activity with a very low real risk but very high perceived risk.

Each ‘SkyWalker’ has two safety tethers from their harness, up to the overhead rail. One safely tether is a climbing rope designed as a failsafe. The other tether is a seatbelt-type retraction system that allows the tether to be adjusted to your individual height. This means that if you do step off the pergola, you simply swing back like a pendulum.

Can Pregnant women do the skywalk?

For the health and safety of you and your unborn baby we are unable to take pregnant women on the SkyWalk.

I’ve already done the SkyJump – is the SkyWalk just as scary?

Yes! You’re on the edge a lot longer and having to walk on your ‘jelly legs’ (but at least you don’t have to jump!).

Click here to visit the Auckland SkyJump website!

How much time do I need?

From check in at Mission Control, to waving our team goodbye with a huge smile on your dial, the SkyWalk experience takes around 75 minutes. The perfect Auckland tourist attraction for those on a schedule!

WHAT HAPPENS IF I WANT TO CANCEL OR CHANGE MY BOOKING?

Cancellation less than 24 hours in advance of your booking will result in 100% Cancellation fee sorry! If you want to reschedule, just get in touch more than 24 hours before you booking, and we will do our best to move you to the new time you are wanting.

If SkyWalk is unable to operate due to the weather conditions (high winds or heavy rain), we will give you the opportunity to rebook, or a full refund will be given. All efforts will be made to contact you in advance of your scheduled time, so make sure you leave us a contact number when you make the booking.

How do i get proof?

We have a photo and USB package available for purchase after your SkyWalk. This includes 2 photos of you being brave on the ring, plus a video with sound taken by your SkyWalk guide, so you can show off your moves to all your friends and family. The price for the USB package is $65 (including all digital photos and movie file on the USB, plus your two printed photos). If you just wish to purchase the two printed photos, we have this available for $30.

Does the price include getting up the tower?

Yes it does, and as a bonus we also give you a free ticket to go back up the Sky Tower after your SkyWalk. It can be used once, anytime during the same day you do the SkyWalk, so you may want to go up at sunset or after dark for a different perspective.

Are there any other similar operations around the world?

This is very different to BridgeClimb and SkyWalk in Sydney – they have handrails and so do not have anything like the same feeling of exposure that SkyWalk Auckland gives you! It is similar to SkyWalk in Macau though, and the CN Tower in Toronto also has a new activity called EdgeWalk.

What are your operating days and times?

SkyWalk is open 10.00am to 4.30pm daily with scheduled departures during the day.

We’re also open every day of the year (wind and weather permitting), except Christmas Day, December 25th. SkyWalk adventures depart every 20 minutes with a maximum of six SkyWalkers each trip.

WHAT HAPPENS IF I WANT TO CANCEL OR CHANGE MY BOOKING?